Privacy Policy

Last Updated: February 23, 2026

Nocturn Sleep operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Nocturn Sleep is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified information.

Depending on how you interact with the Services and where you live, we may collect or process:

• Contact details (name, billing address, shipping address, phone number, email address)
• Financial information (credit/debit card details, payment confirmations, transaction details)
• Account information (username, password, preferences, settings)
• Transaction information (items viewed, added to cart, purchased, returned, exchanged, or canceled)
• Communications with us (customer service inquiries and other correspondence)
• Device information (IP address, browser type, device identifiers, network connection data)
• Usage information (how and when you interact with or navigate the Services)

Personal Information Sources

We may collect personal information:

• Directly from you when you create an account, place an order, or contact us
• Automatically through cookies and similar technologies when you use our website
• From service providers who process information on our behalf
• From partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

Provide, tailor, and improve the Services — including processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns, and personalizing your shopping experience.

Marketing and advertising — including sending promotional emails, texts, or mail, and showing relevant ads based on your activity.

Security and fraud prevention — including authenticating accounts and detecting or preventing fraudulent or unlawful activity.

Communicating with you — including providing customer support and responding to inquiries.

Legal compliance — including responding to legal requests and enforcing our policies and agreements.

How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers that assist with payment processing, shipping, analytics, customer support, and hosting
• To marketing and advertising partners for promotional purposes, subject to applicable laws
• When you request or consent to disclosure
• To affiliates within our corporate group
• In connection with legal obligations, enforcement of policies, or business transactions such as mergers or acquisitions

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services.

Information you submit may be transmitted to Shopify and third parties located outside your country. Shopify may also use enhanced features that incorporate data from interactions with our store and other merchants.

For more information, please review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en. Depending on your location, you may exercise certain rights through Shopify’s Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us so we can delete it.

As of the effective date of this policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age as defined by applicable law.

Security and Retention of Your Information

No method of transmission or storage is completely secure. While we implement reasonable safeguards, we cannot guarantee absolute security.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights that include:

• Right to access personal information
• Right to request deletion
• Right to request correction
• Right to data portability
• Right to opt out of certain marketing communications

You may unsubscribe from promotional emails at any time using the unsubscribe link provided. We may still send non-promotional emails related to your account or orders.

To exercise your rights, contact us using the details below. We may verify your identity before processing your request. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date as required by law.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: hello@nocturnsleep.com
Address: 713 Rockland Rd, AL, 19732, US